Recent Posts

Help! There's Water Dripping From My Ceiling!

8/15/2018 (Permalink)

Sometimes water damage happens before you've had any evidence of a leak. You may be able to resolve some of those leaks by making necessary repairs, but there are some situations that require the services of a specialist. One of these is water in a light fixture. The risks of DIY repairs in this case include:

• Electrocution injuries or death
• Electrical fires due to corrosion or mold
• Injuries due to a soggy or collapsed ceiling

What should you do if you find water in the light?

Think About Safety Concerns

Your first concern should be your safety and the safety of your family. Next, turn off the water and electricity before beginning any other repair efforts. Many water shutoff valves are located in the basement, if there is flooding in your path, it's best to turn off the electricity before getting near any water or electrical outlets, light switches, and other potential sources of electrical contact.

Talk to Your Insurance Company

After shutting off electricity and the water, contact your insurance company. Your chances of filing a successful claim to cover damages are better if you've taken the course of action recommended by the insurance company. You may be advised to take further safety precautions, such as contact the power company to shut off all electricity until a professional have given the okay to turn it back on.

Hire a Remediation Professional

Finally, contact a specialist with experience in cleaning up after water damage, including ceiling damage and electrical concerns. The specialist may take steps such as cutting around the ceiling fixture to release any pooling water in the light. This professional or an electrician can tell you whether fixtures and electrical wiring should be replaced. Don't turn the water or the electricity back on until you have approval from these experts.

Water damages can be scary, but with quick thinking and professional advice, you can bring the situation under control. Remember to focus on safety, cover your bases with the insurance company, and hire knowledgeable professionals in Greeneville, TN. Visit http://www.SERVPROgreenecounty.com for more information on water damage. 

How FEMA Helps After a Storm

7/20/2018 (Permalink)

Storm Damage How FEMA Helps After a Storm A flood, tornado, hurricane, mudslide, earthquake or wildfire is an event outside your control.

If a disaster were to strike your property in Greeneville, TN, you may be entitled to federal assistance. America’s Federal Emergency Management Agency (FEMA) was created in 1979 to help our country’s citizens prepare for and cope with natural and manmade disasters. The agency not only provides emergency shelter, it also teams with inspectors to assess damage to people’s homes and determine eligibility for many kinds of financial assistance.

How Federal Assistance Works

In the aftermath of a disaster in which federal assistance has been activated by the U.S. President to help victims, there are a few actions homeowners can take to move the process along. Self-advocacy is key to getting the ball rolling.

• Reach out for government assistance through your local disaster assistance center or by visiting www.disasterassistance.gov to determine what kind of help is available. There will be an application process.
• Provide proof of identity and ownership of the damaged property. The deed to the home must be kept in a safe place, perhaps offsite.
• A FEMA inspector will tour your home, obtain a list of current residents, document losses associated with events such as high winds and flooding, and ascertain the status of your home insurance.

If you are deemed eligible for a grant, you will receive a check or direct deposit along with a letter with directions for its use. If you do not qualify, you will receive a letter of explanation and an opportunity to appeal the decision.

A flood, tornado, hurricane, mudslide, earthquake or wildfire is an event outside your control, and once the federal government is compelled to respond, FEMA officials can step in to help. Because of the scale of these kinds of disasters, many of your neighbors will be seeking help at the same time. Patience, organization, and perseverance will be required in your shared recovery efforts. For more information, visit http://www.SERVPROgreenecounty.com/.

Furnace Maintenance: 3 Times To Have a Checkup Performed

7/18/2018 (Permalink)

Fire Damage Furnace Maintenance: 3 Times To Have a Checkup Performed Keeping your Greeneville, TN, home’s furnace maintained can ensure years of trouble-free service.

Your Greeneville, TN, home’s furnace keeps your home warm and toasty all winter long while providing you with simple and energy-efficient usage. However, a neglected furnace might result in higher energy bills, uneven heating, and other issues. A fire cleaning and restoration service can advise you about the most efficient way to use your home’s furnace, and knowing when to call them in for help and maintenance might help you get the most out of your heating unit.

1. After Summer Ends

Once the warm weather ends and fall sets in, it is wise to have your furnace inspected and tuned up. Call in a heating and cooling service to clean and inspect the ducts, replace the air filters and put in a digital thermostat if you do not yet have one. Having your unit cleaned and service can ensure it will work for you when you need it the most.

2. After a Major Storm

Heavy snow and ice can affect your home’s power system and cause shorts and outages that might affect the furnace. After a serious storm, have techs come in to check that the furnace’s power supply is stable and that no major systems have been damaged. If your furnace experienced a short, ask your techs about smoke cleaning services that can eliminate any unpleasant smells.

3. When You Hear Odd Noises

If your furnace starts to make strange noises, such as banging, groaning or rattling, these could be signs of a malfunction in the making. Contact your fire cleaning and restoration service for advice and have their technicians help you find a furnace specialist, if needed, or to have them come out and inspect the unit. Not all noises are cause for alarm, but you may want to investigate any sound you do not recognize.

Keeping your Greeneville, TN, home’s furnace maintained can ensure years of trouble-free service. Whether you call in a fire cleaning and safety company or a local furnace specialist, it is a good idea to include proper furnace maintenance at the top of your to-do list. For more information, visit http://www.SERVPROgreenecounty.com/.

Mold’s 6 Most Common Hidden Locations in Commercial Buildings

7/12/2018 (Permalink)

Commercial Mold’s 6 Most Common Hidden Locations in Commercial Buildings Mold can often be hidden in these six secluded spots, but building managers understand when conditions are right the spores can spring up anywhere.


Mold requires water and food to thrive. Food can be as easy as dust particles or skin cells which are found almost everywhere in most commercial buildings. That means the unpredictable element in mold growth is obtaining a water source. Although high humidity can allow for colony reproduction, most often the source of mold’s life-beginning-liquid is a result of water damage. Here are six of mold’s most common hidden locations in commercial buildings in Greeneville, TN.

1. Ductwork often contains moisture during summer’s cooling season. When the duct lining materials collect the moisture, mold can quickly form.

2. Carpet has a smorgasbord of food sources for hungry molds. Food crumbs, skin cells, and dirt can easily combine with moisture inside the carpet fibers. When the liquid reaches the pad, the carpet can stay wet for a long time, and that often means a long life for mold.

3. Electrical equipment in basements or closets provides warm air for mold to thrive in. If water from a leaky pipe or humid air appears near electrical equipment, mold growth can appear in as little as 48 hours.

4. Ceiling tiles love to absorb water and feed mold. Since mechanical piping and sprinkler systems are typically suspended above ceiling tiles, when the tubes develop even a very small leak, mold can appear.

5. Paper is a favorite mold meal. Whether documents are stored in a basement or inside a dark closet, if the paper gets wet, mold often follows.

6. Appliance drain pans can hide mold. When appliances collect condensation or defrosting water in the drain pans, mold can quickly develop. If the drip is constant, the colonies can thrive and send out spores to other parts of the building.

Mold can often be hidden in these six secluded spots, but building managers understand when conditions are right the spores can spring up anywhere. For that reason, a good preventative program begins with trained personnel looking for signs of water damage. By identifying the conditions supporting mold growth, the need to call a professional remediation team is often eliminated. For more information, visit http://www.SERVPROgreenecounty.com/.

Tips to Make Flushing Your Water Heater Easy Peasy

6/21/2018 (Permalink)

Water Damage Tips to Make Flushing Your Water Heater Easy Peasy How luxurious do you think you will feel if you have bursting pipes and water damage in your home in Greeneville, TN?

You don't think that long, luxurious shower can keep happening each day without you giving a little something back to the hot water gods, do you? How luxurious do you think you will feel if you have bursting pipes and water damage in your home in Greeneville, TN? Did you know that manufacturers recommend that you flush your water heater once a year? What?! Are you saying you've never drained yours? Never in your life? Well, it's easy peasy.... here's how:
1. Shut off the power. This may have to be done at the power supply panel for your home. If you have gas, be sure to turn it off.
2. Drain the tank. Shut down the incoming water supply and make sure the pressure release valve at the top of the tank is open. Now attach a water hose to the drain at the bottom of the water heater, open that valve and let it flow,let it flow! Have a cup of coffee for this part, it may take a while.
3. Flush the tank. Holding your coffee cup, check to see if the tank has finished draining. When it has, turn on the water again and flush the tank for a few minutes. This is the main event. This flushing process runs the sediment out of your water heater.
4. Refill time. You should stop the water for a moment so you can disconnect the hose, close the drain and replace the pressure release valve at the top. Now you can fill up the tank by turning the water back on. The job is done.
This is simple maintenance, but without it, you can say goodbye to your hot shower time because that sediment build-up will lead to bigger problems like lower water pressure, equipment failure and even burst pipes! That leads to some major water damage, which requires special restorative cleaning methods.
In some areas with harder water, you definitely need to do this water heater flush yearly. Now that you know how simple it is, just grab your cup of coffee and start with step one. For more information, visit http://www.SERVPROgreenecounty.com/.

Understanding How to Maintain Emergency Sprinklers

6/18/2018 (Permalink)

Commercial Understanding How to Maintain Emergency Sprinklers If you want to be prepared for the unexpected, you need to have regular emergency sprinkler maintenance.

As a commercial building owner in Greeneville, TN, you have to perform a lot of maintenance. From cleaning your HVAC unit to repairing your roofing system to performing emergency sprinkler maintenance, you're expected to do everything you can to keep your property up and running. Because the emergency system rarely gets used, you may wonder why this maintenance is important. Regular maintenance ensures the following:

• Sprinkler heads are not plugged.
Sprinklers do not have accidental activation.
• System has proper power.

Your commercial remediation expert may be able to help you better understand why this maintenance is important. The professional may also be able to go over what is involved in the maintenance.

Clean the Heads

Dirt and dust can build up around the sprinkler heads. This gunk may stop your fire sprinklers from properly releasing water in an emergency. A non-corrosive cleaning agent should be used to remove the buildup. If any of the heads have been painted over, your cleaning crew may need to find a way to remove the paint film.

Check Valves and Gauges

One important step of sprinkler maintenance is checking that the valves and gauges of the system are in the proper position. Depending on the style of your system, most valves should be open to ensure water can travel throughout the piping system. The gauges should show there is water pressure in the pipes. Without water pressure, the sprinklers may be unable to send out a forceful spray of water. Checking valves and gauges can also tell you if your system is currently getting the power it needs to run.

Have Annual Inspection

While you may want to look at the system yourself, it is often best to have a fire service professional look over the fire sprinklers. This expert can look for signs of wear and make sure the system can function in an emergency.

If you want to be prepared for the unexpected, you need to have regular emergency sprinkler maintenance. Without this maintenance, you may not discover your sprinklers are broken until there is a fire. For more information, visit http://www.SERVPROgreenecounty.com/.

Flooding and Mold: The Noxious Duo

6/12/2018 (Permalink)

Storm Damage Flooding and Mold: The Noxious Duo After the cleanup is complete and the mold growth has been eradicated, watch for any new growth.

Flooding in Greeneville, TN, is often a problem far bigger than the standing water left after the floodwaters have ebbed. Since many buildings soak up the water like sponges, it is no wonder mildew and mold growth can become a problem after a flood; thus, create a disaster scenario of their own.

Creative Mold

Molds are fungi that have existed for many thousands of years. Designed by nature to breakdown and recycle most organic materials, they can be very good at destruction. Wet or damp areas created by a flood can support mold growth and produce an effective breeding ground within 24 to 48 hours. Since there are more than 100,000 types of mold, it can difficult to know which will grow in what area, so it is advisable to contact a mold remediation team if the building shows signs of an infestation.

Hidden Water

As flood waters rush into the building, it can do much more than fill the center of the room. Hidden spots of water can often be found in:

• Bricks
• Sheet rock
• Wood

These items can soak up the water and stay wet for weeks. Standing water can also continue to soak into unseen areas causing hidden water problems.

When two feet of water fills a room, the actual water damage line can be as much as a foot higher. The space between the sheetrock and studs within the interior of the building can also fill with water and begin soaking into the structure’s wooden and cement foundation. The hidden water will often continue to erode the building’s integrity, hide dangerous bacteria, and allow for the growth of a destructive mold.

Patient Observation

After the cleanup is complete and the mold growth has been eradicated, watch for any new growth. Since mold can form and reproduce in as littles as 48 hours, checking often can be the best defense. If mold continues to be a problem, contact the professionals once again. There is probably a hidden pocket of moisture that continues to propagate the noxious duo of flood water and mold. For more information, visit http://www.SERVPROgreenecounty.com/.

The Proper Schedule for Fire Sprinkler Maintenance

5/21/2018 (Permalink)

Commercial The Proper Schedule for Fire Sprinkler Maintenance To avoid fire sprinkler cleanup, your system needs regular maintenance.

The Proper Schedule for Fire Sprinkler Maintenance

When you own a business in Greeneville, TN, it is important to make sure your fire system is working properly. Regular tests of each fire sprinkler and the function of the system as a whole help keep your business compliant with national, state and local fire codes. It also ensures that your system provides the necessary fire suppression during an emergency.

Visual Inspections

The first level of testing is the visual test. Set a schedule for visual inspections of the sprinklers, alarm and signal devices, control valves and pipes. Once or twice a month, you should check sprinklers for certain issues that could alter its effectiveness:

• Obstruction
• Corrosion
• Cleanliness

Valves and gauges should be checked every quarter to make sure they look like they’re supposed to look. At least once a year, check your system’s pipes and fittings, and make sure any signage posted is still accurate.

Functionality Tests

When it comes to how well your fire system functions, there are certain time frames for testing each of the parts. While the National Fire Protection Association does not require official certification to perform tests, your state and local agencies may have such restrictions. No matter who performs the test, though, you don’t want to wait until the fire sprinkler system malfunctions and floods your building to know there is a problem. Then, on top of replacing broken parts, you’ll be calling water restoration specialists to clean up a mess that could have been avoided with proper maintenance.

The mechanics of your system should be tested quarterly, and switches should be tested at least twice a year. Your test technician should complete a full test of the system annually to check water flow, alarms and antifreeze concentration. Every five years, it is a good idea to send a sampling of sprinklers to be tested in a lab and replace old sprinklers and valves before they become faulty.

To avoid fire sprinkler cleanup, your system needs regular maintenance. By having a regular testing schedule, you can protect the fire sprinkler system’s dependability. For more information, visit http://www.SERVPROgreenecounty.com/.

How Accurate Are Mold Testing Kits?

5/14/2018 (Permalink)

Mold Remediation How Accurate Are Mold Testing Kits? Rather than wasting time and money on DIY testing, contact a certified mold remediation service in Greeneville, TN.

If you are curious whether mold is growing in your home, you may be considering a DIY mold test. It is possible to predict the outcome of one of these consumer mold tests without acquiring the kit or knowing anything about conditions in your residence. Mold spores are present in every home. This is why you should hire a certified environmental hygienist to perform mold testing and identify which type of mold is present in your home, as well as any risks.

• Home testing kits pick up various traces of mold present in your home. These kits are not as accurate as trained mold testers and may not reveal the extent of mold contamination.

• The presence of airborne mold particles is not as serious as actively growing mold colonies. Mold testing kits can return positive results for types of mold that are not at problematic levels or points in the growth cycle.

• The results of a DIY test are not as trustworthy as a professional mold test. Breathe easier knowing that the results of a professional test are more accurate than a home mold kit. Insurance companies also prefer to work with certified professionals.

• An environmental hygienist can give you definitive answers regarding mold in your home. A DIY test may heighten concerns without providing the information you need to resolve the issue. A hygienist can recommend containment and cleanup strategies.

Rather than wasting time and money on DIY testing, contact a certified mold remediation service in Greeneville, TN. Experts can administer precise mold testing, provide detailed analysis, and identify the causes and effective cleanup methods. A consumer mold kit may seem more affordable in the short run, but you are likely to receive results that don't provide you with a clear plan of action, and may end up costing more than an accurate professional diagnosis in the long run. For more information, visit http://www.SERVPROgreenecounty.com/.

15 - How To Rid Your Home of Smoke Smells

5/7/2018 (Permalink)

Fire Damage 15 - How To Rid Your Home of Smoke Smells Smoke cleaning after a house fire involves more than just removing soot or smoke damage from the home or creating extra air flow.

#15

After a fire, your home will need some serious smoke cleaning to repair the damage. With a smell that intense, simply opening up the windows isn’t going to suffice. Professional odor remediation specialists in Greeneville, TN, can eliminate smoke odor in your home through the use of special techniques and equipment. Here are three examples of these techniques.

1. Air Filtration Devices

The most basic machine the professionals use is an industrial-strength version of the air purifiers you can buy at the store. An air filtration device with an activated carbon filter works by trapping odor molecules in the filter as the air flows through it. When these gases cannot escape, they deteriorate rapidly. The odor in the room is eventually neutralized.

2. Thermal Foggers

Thermal foggers use heat and deodorizing chemicals for the smoke cleaning process. They simulate the conditions that were present in the fire (i.e., heat and air pressure). Porous surfaces react to these conditions and absorb the deodorizers, just like they absorbed the smoke odor during the fire.

3. Ozone Machines

A third method for eliminating the smell of smoke in your home in [City, State], after a fire is through the use of ozone machines. Think of how the air smells outside right after it rains. The ozone machine mimics what nature does to purify the outside air. It produces molecules of ozone, also known as activated oxygen. The extra atom of oxygen in ozone attaches to smoke particulates and breaks them down. After a while, the air smells fresh and clean because everything that was making it stink has been neutralized.

Smoke cleaning after a house fire involves more than just removing soot or smoke damage from the home or creating extra air flow. When you hire experts for odor remediation, they use equipment that actually eliminates the source of the smell so that it does not return. For more information, visit http://www.SERVPROgreenecounty.com/.