Recent Posts

3 Reasons You Need a Professional to Check Your House For Mold

3/29/2020 (Permalink)

A professional disinfector in overalls processes the walls from mold. Removal of black fungus in the apartment and house. Asp Mold hygienist in Tusculum, TN

Reasons To Hyre A Hygienist

Large amounts of moisture or water damage in your Tusculum, TN, home can lead to the growth of mold. The first signs of this fungus are often discoloration or a musty odor. It might seem like something you can handle yourself, but it is not always the best idea to try to take care of mold damage on your own. The following are some reasons you should hire a hygienist.

1. Mold Might Be Hidden

Mold growth is not always obvious. This fungus can grow in hidden areas such as behind walls or beneath flooring. If this is the case, then trying to do your own mold cleaning will likely not solve the problem. A hygienist has the training and expertise necessary to find mold that might not be in an easy-to-find location.

2. Home Tests Are Not Accurate

There is a large variety of testing kits available for determining if there is mold in your home. The problem with these tests is that they are generally not accurate. Even if you get a positive result, this does not necessarily mean that you need mold cleaning. Mold is a common fungus that can be found in most places, and there is likely a small amount present in your home. In most cases, this mold will not cause any problems.

3. You Could Accidentally Spread It

Attempting to do your own mold cleaning or inspection could lead to the fungus spreading further throughout your house. Mold spores are very small, and it is easy to spread them without knowing. When dealing with mold, specific precautions, such as containing the area and limiting air circulation, are necessary to reduce the chances of moving mold to other parts of your home.
If you think there might be mold growing in your house, the best thing to do is to hire a mold remediation company. They can send trained professionals to inspect your home to find any instances of excessive growth. They will also be able to remove the damage safely and effectively.

What’s Causing the Strange Noise in Your Water Heater?

3/23/2020 (Permalink)

Man's hands unscrewing a screw-nut on a water heater with a wrench on a boiler A water heater flush annually is all the maintenance the unit usually requires

Your water heater is an integral part of your home. Like the rest of the house, it needs periodic maintenance to keep it functioning efficiently and to prevent leaks. The single most important action you can take is to flush it once yearly. This can extend the life of the unit substantially.

What Sort of Noises Are Normal for a Water Heater?

There are a few sounds that either mean the unit is working correctly, or are of no significant concern:

  • Humming
  • Ticking or tapping sounds
  • Light knocking when you turn off the hot water

Humming is caused by flowing water around a slightly loose element. If it gets louder, you should have it tightened, but otherwise it’s not a big problem. A tapping sound is usually associated with a water check valve and is no problem for proper functioning, although if you find it personally annoying you can have it replaced with a different valve.
A knocking sound when you shut off the hot water is caused by the external piping shaking. If the sound is substantial like a loud hammering, you should have a water hammer arrestor installed.

What Sounds Are Signs of Trouble?

The most common problematic sounds are a popping, crackling or gurgling sound. This is caused by a build-up of minerals on the element or sediment at the bottom of the tank. Water is being forced to move around the substances coating the heating element, creating the rushing or gurgling sound. The popping and crackling may also be caused by sediment being disturbed at the bottom.

How Do You Fix It?

Simple! A water heater flush annually is all the maintenance the unit usually requires. Turn off the heater and water supply to it, run a hose outside and make sure the hose is tightly connected with no leaks. Open the pressure relief valve and a hot water tap and let it run fully out.
If a water heater leak has caused damage in Greene County, TN, call a professional restoration company to fix it before wood rot sets in. SERVPRO will make it “Like it never even happened.”

What to Throw Away After a House Fire

3/23/2020 (Permalink)

hand holding pills The potency of your pills could be affected by high heat exposure

Things You Should Trash After a Home Fire

A house fire can leave a devastating effect on its unlucky victims, but the hardest part of recovery is deciding what to salvage and what to throw away. It is heartbreaking to let go of sentimental things, and trashing smoke damaged food feels like a waste of money. However, the health implications of eating food that was exposed to soot, smoke, and heat are higher than the cost of restocking a pantry and fridge.
Here is a list of things you should trash after a home fire:

  • Foodstuffs
  • Cosmetic products
  • Exposed medications

Perishable and Non-Perishable Food

All foods exposed to high heat, smoke and firefighting chemicals should be thrown away without exceptions. The last thing you want is to eat anything that survived the blaze and end up with food poisoning or something worse. The chemicals used to put out fires are bad enough, now add soot plus other contaminants, and you’ll get a lethal dose with every bite.


Most cosmetics are a bunch of chemicals that change their composition when exposed to high heat, smoke, and other substances. Even if they don’t have any sign of burning on the packaging, the products can still cause skin irritation and hair damage. For that reason, throw away everything in the bathroom cabinet that survives the fire.


The potency of your pills could be affected by high heat exposure. On top of that, the meds could be laced with firefighting chemicals, soot, and other toxins. As a rule of thumb, toss all medications away even if they don’t have any visible signs of fire damage.
As a homeowner in Tusculum, TN, never attempt to salvage things that could put your health at risk. It is better to throw away everything when in doubt. Alternatively, have a restoration company help with the sorting and recovery processes to avoid any long and short term health implications.

4 Ways to Keep Working If the Power Goes Out in Your Building

3/23/2020 (Permalink)

Portable generator Invest in a portable generator

Ways To Keep On Working When The Power Goes Out

If you experience a power outage during a storm in Jearoldstown, TN, you could just call it a day. However, this may not be the best choice from a business perspective. Luckily, there are some other options available to you. The following are some ways that you can keep working when the power goes out.

1. Use Backup Power

One thing that you can do is to invest in a portable generator. These devices are not usually designed to be used for long periods of time; however, it can give you time to finish up what you are working on and shut down your electronics safely.

2. Do Offline Work

If there are tasks you can do that do not require the use of computers or the internet, you could shift your focus to these during the power outage. Once the power has come back on, you can return to what you were working on previously.

3. Relocate Temporarily

Although the power is out in your building, this might not be the case for others near you. Take your laptops or tablets and move to a nearby coffee shop or library. Along with electricity, they will often have Wi-Fi that you can use to continue your work.

4. Work From Home

Another option is to simply send everyone home. Unless you need to be physically together to continue working on a project, it might be more convenient to have your employees work from home until the power returns.
A power outage can be inconvenient, but using one of these options can help you get through it more easily. Unfortunately, along with causing the power to go out, you may experience some damage to the building. Leaks and broken windows can occur during severe weather and can result in significant water damage. If this happens, a cleanup and restoration service can help bring your building back to its previous condition by performing water removal and repairs.

We Are Cleaning Experts

3/20/2020 (Permalink)

worker cleaning commercial space SERVPRO is performing all cleanup and bioremediation in accordance with the guidelines provided by the CDC and local authorities.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas

• Bathrooms

• Schools/Classrooms

• Offices

• Retail Spaces

• Water Fountains

• Shelving/Racks

• Sales Counters

• Carpets and Rugs

• Stair Handrails

• Elevator Cars

• Playground Equipment

• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.

Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO of Greene County (423) 638-1104


3 Tips for Handling Water Damage

1/30/2020 (Permalink)

Standing water in a Greeneville, TN commercial facility

3 Tips for Handling Water Damage

Your commercial property in Greeneville, TN, may be vulnerable to many different hazards. A regular maintenance schedule can help you avoid some problems. It's possible, however, that you may still get water damage if something happens. If a sudden accident occurs, there are several factors that may determine how much damage is done.

1. Respond Quickly

Getting help as soon as possible is the key to avoiding greater damage. There are three phone calls you need to make when you have broken pipes:

  • Plumber to fix the pipes
  • Water mitigation experts to repair the damage
  • Insurance company to cover costs

The plumber can stop the leak, but you need restoration professionals to repair the water damage to walls, floors and ceiling tiles. These technicians can also compile a list of damages to assist with your insurance claim. Bringing the insurance company into the process early improves your chances of getting your claim accepted.

2. Stop Water Flow

Once you have called everyone you need to contact, you want to do what you can to stop the flow of water to the affected area. The easiest way to do this is to turn off the water main. It may interrupt water service to the rest of the building but it can simplify the water cleanup process. It may also be helpful to remove the standing water from the area if you can safely do so.

3. Document Damage

As the first person on the scene, you are in a unique position to report the extent of the damage. The best way to do this is to take pictures or video of the flooded rooms. Start a list of the items that are damaged. If they cannot be salvaged, list the replacement cost as well. Any information you can provide may prove useful when filing your claim.
Any time you have water damage in your building, you need to call for help. There are also small things you can do while waiting on help to arrive. Follow these tips to make your cleanup process smoother.

What To Expect With a Mold Remediation

1/20/2020 (Permalink)

Mold remediation in a Horse Creek, TN building

What To Expect With a Mold Remediation

If your Horse Creek, TN, company is experiencing mold problems you could be concerned about black mold in the building. This means it may be time to contact a local mold remediation service. From start to finish these professionals have the equipment and knowledge needed to remove the mold and restore the property. Here are a few things you may see.

1. Damage Assessment

One of the first things a mold remediation professional will do is make a damage assessment. This will allow them to determine if they should test for mold in other areas of the property, what materials might need to be replaced, and what tools they will need for quarantining the affected area to prevent mold spreading.

2. Drying the Area

Mold grows best in damp environments. This is why the next step when dealing with any mold, including black mold, is to dry the area. This may include the use of a dehumidifier. If the moisture problem is due to a leak instead of flooding, it’s important to find the source of the water and make repairs so that the issue does not persist.

3. Sanitizing

After the area is dry, but before repairs begin, the mold spores will need to be removed, and then the area will often been cleaned with sanitizing cleaners to ensure the mold cleanup got everything. After this process is completed the crew may begin any necessary repairs.

4. Repairs

The last step in a mold restoration is any repair work that needs to be done. This may be as simple as repainting, to replacing flooring or other materials. Fortunately, by the time repairs are finished a restoration crew can have the business property looking as though the damage never occurred.
Whether you have black mold or just a few starting spores,a mold remediation company will most often start with a damage assessment. They can then take care of any moisture issues that may be contributing to the mold problem, remove the spores, and sanitize the area. If you have any questions a professional can help.

Choose the Best Disaster Recovery Team in Your Area

1/20/2020 (Permalink)

You need a professional team that is Here to Help

Choose the Best Disaster Recovery Team in Your Area

When disaster strikes your commercial building, you want to choose the best disaster team in Greeneville, TN. A local franchise means they can arrive on your scene quickly. A fast response can reduce damages and improve the safety of your customers and your employees. It can also result in lower insurance claims as well as a shorter business interruption for your company. One key to successful disaster recovery is dealing with a local storm relief franchise.

Uniquely Qualified To Help

You don't want just anyone to show up in a time of emergency. You want a trained team that has access to the latest equipment and knowledge to help your disaster recovery go smoothly. A SERVPRO franchise can help you recover from storm damage through the following actions:

  • Inspection and damage assessment
  • Restoration of water damage
  • Use of professional equipment for cleanup
  • Coordination of insurance claims

Professionals from SERVPRO are the preferred vendor for many insurance companies and adjusters. As such, they know that restoring when possible and replacing when necessary is the best course of action. Keeping costs down benefits all parties involved. A claims inventory service keeps track of expenses and provides an itemized list of losses. This will all be carefully compiled in an Excel format with photos.

Highly Equipped To Help

The best storm response needs the right equipment. Though SERVPRO franchises are locally owned, in the case of large storms they receive help from corporate, often in the form of equipment needs. The people showing up at your door for disaster recovery will have access to what they need to help. This could include industrial fans and wet vacuums that clear up water damage in a short time. You need a professional team that is Here to Help. They have a proven process that puts your company back on its feet and allows you to resume operations again.

5 Reasons for Having a Security Fence After a Fire

12/30/2019 (Permalink)

The installation of a security fence should be one of the first steps after a disaster

5 Reasons for Having a Security Fence After a Fire

When a major fire occurs at your business in Mohawk, TN, everything seems overwhelming, to say the least. You may feel as if everything has been lost and that your property is completely vulnerable. However, there are measures that can be taken to gain control over the situation. The installation of a security fence should be one of the first steps after a disaster. Security fencing protects your property from:

1. Liability

Even if someone with negative intentions trespasses on your property, if they get hurt they could sue you for personal injury. Protective fencing will keep them off the contained portion of your property. You can even rent fencing with barbed wire at the top for added security.

2. Theft

Your business has already experienced trauma. If left open and unattended thieves will take advantage, grabbing whatever they can find. Thieves are opportunity-driven. A fence reduces opportunity and discourages further victimization.

3. Vandalism

The last thing your property needs is to be vandalized on top of the damage that’s already been done. Vandals can cause a significant amount of damage in a short amount of time, so a security fence can prove to be well worth the money.

4. Insurance Problems

Most insurance policies require that all reasonable measures be taken by the property owner to prevent further damage. Showing that you’ve taken this extra step will increase your chances of the maximum payout for your claim.

5. Unnecessary Delays

Protective fencing secures the property so that it’s limited only to authorized people. This keeps the area contained as safely as possible and keeps the restoration efforts moving along without the interruption of outside sources.
Installing a security fence as soon as possible will not only give you some peace of mind but will also limit any further damage to your property. Call on fire damage restoration experts to get your building back up to code.

How To Help Your Company Survive a Power Outage

12/21/2019 (Permalink)

It is never a good time for a power outage in Timber Ridge, TN

How To Help Your Company Survive a Power Outage

It is never a good time for a power outage, whether for a business or for a home. The monetary costs for a business, though, are often greater, and the consequences could include lost sales, angry customers and damage to products. Because of this, a company should have a plan to act quickly in the case of power going out. One simple plan is to make sure computers are protected in the case of lost electricity. An uninterrupted power supply to all computers allows workers to save all data before shutting down the system.

Invest in Backup Power

A portable generator is another savvy tool to consider. It allows a company to run all or part of its business and has many potential benefits.

It keeps the lights on for safety and security
It keeps heating and cooling systems operational
It keeps the security system in place, preventing vandals from entering the building
It provides another option for the computer system to run and service customers

A power outage in Timber Ridge, TN, can be a minor blip with backup power. A generator can be built right into the electrical system. This makes the hookup process a snap and speeds up the process of restoring power.

Educate Employees

The more your employees know about functioning without power can make the transition smoother. For example, mobile phones can be a viable option for communications and for internet access. You can identify places nearby that will have Wi-Fi access.
If damage has occurred to your building because of a storm, flooding or a fire, immediately contact a company that is equipped to deal with the situation. A disaster remediation team can get to your business quickly and provide a valuable assessment of damages. In the case of a power outage, the company can look into the reasons for the lost power and work to restore power in a safe manner.