Recent Posts

Fire Restoration Company of Choice

10/7/2021 (Permalink)

If you’ve been a victim of a fire, you’ll need a great team on your side to get you back home as soon as possible. Your first call should be to a professional fire restoration and cleaning company like SERVPRO of Greene County.

SERVPRO of Greene County will work on your behalf to immediately start the claims process. We will work directly with your insurance carrier’s adjuster to assess your fire-damaged home or business, and determine the next steps to effectively cleanup, repair, and restore. United works for you from start to finish.

When your house or business is damaged by a fire, United is there every step of the way. As a licensed and insured emergency fire and water damage restoration company, we will:

  • ? Inspect your property and access structural fire damage
  • ? Board-up and secure your property.
  • ? Extract standing water and dry the affected areas.
  • ? Compile inventory lists and photo library of non-salvageable belongings.
  • ? Conduct debris, smoke, and soot damage cleanup
  • ? Repair your fire-damaged property to its original condition.
  • ? Clean, deodorize, pack & store any affected personal items.
  • ? Get your home back to normal as quickly as possible.

SERVPRO of Greene County works closely with local fire departments in the surrounding counties, and have become a trusted and reputable partner for residential and commercial fire damage repairs. For rapid response, call SERVPRO of Greene County 24/7/365 at 423-434-0046. Our knowledgeable and experienced IICRC-certified team will properly mitigate your fire loss with care and incomparable service. We do our absolute best to restore fire-damaged properties and possessions back to preloss condition or better.

What To Do Until Help Arrives

10/7/2021 (Permalink)

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A  Water Damage Emergency? Call 423-434-0046

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.


9/20/2021 (Permalink)

Many of the same agents that eliminate bacteria also destroy viruses. EPA-registered disinfectants protect against a wide spectrum of threats, and if you have a specific concern (such as tackling the Coronavirus that causes COVID-19) you can find lists dedicated to those specific threats.

SERVPRO of Washington County decontamination and disinfection specialists are equipped to help keep your workplace safe from infectious diseases such as COVID-19. It is important to note that while our antimicrobial protection lasts against most pathogens for 90 days, it does not apply to viruses. Regular cleaning and disinfecting are crucial to the destruction of viral threats.


Regular cleaning and disinfection are critical to stopping the spread of illness, whether at home or at the workplace. Contacting trained decontamination experts to properly, thoroughly disinfect your business is the safest way to get the job done thoroughly.

Remember Your First Snow Storm

9/3/2021 (Permalink)

Can you remember the first time you experienced a snowstorm? I was 5-7 years old living with my parents and older brother in Jonesborough, TN when I experienced my very first blizzard. My entire street and neighborhood were out of power for a total of 5 days. I remember on the first day, my dad grabbing his old kerosene heater from the shed and telling my mom to pile clothes on us for the night. Little did we know that this was going to be the longest week of our lives. It snowed so heavy that no one on my street could make it out of their driveway. We all were running out of supplies and fuel. So, on the third day I remember seeing an older gentleman and two younger men in a big truck with a trailer attached to the back. They were attempting to make a store run for everyone in the neighborhood. What an amazing act of kindness I thought. It took these guys 6 hours to make it back from a store that was normally 30 mins away. I had never been in a situation like that since then. It was truly scary. But I was so grateful for those men that risked their lives that day.

SERVPRO For Your Water Loss

9/3/2021 (Permalink)


Water Damage isn’t just annoying; it can wreak havoc on your property in almost no time if left untreated. Our highly trained technicians are available to help you 24 hours a day, 7 days a week including nights and weekends, 365 days a year because disaster doesn’t always strike during normal business hours. The use of state-of-the-art equipment powers our experts to effectively assess and treat any damaged property. When it comes to water damage – it’s important to act fast to minimize secondary damage like mold.

Our Water Damage Remediation Services include:

  • Water Soiled Carpets
  • Damaged Tiles & Flooring
  • Water Damage on Ceilings
  • Water Damage on Walls
  • Flooded Basement Extractions
  • Water Damage from Broken Pipes
  • Structural Drying Wood Framing
  • Roof Leaks causing water damage
  • Hardwood Floors
  • Water filled crawlspace Extractions
  • Water damage from busted refrigerator lines
  • Water damage form A/C line leaks
  • Water damage from a fire being put out

Watches vs Warnings

9/2/2021 (Permalink)

Summer Storm Watches vs Warnings

Be alert! No matter where you are in Northeast Tennessee, you’re at risk for stormy weather. Know the differences between emergency weather watches and warnings and pay attention to local weather statements.

Severe Storm Watch: Means atmospheric conditions are favorable for a particular severe weather hazard within the next several hours. Stay informed and have a plan. A Tropical Storm Watch is issued when a tropical cyclone with winds of 39-73 mph may affect the area within the next 48 hours, and a Hurricane Watch goes into effect when conditions with winds of 74 mph or more is possible within the next 48 hours.

Severe Storm Warning: Indicates a particular severe weather hazard is imminent or occurring. Promptly take action to protect life and property. A Tropical Storm Warning advisory is triggered when a tropical cyclone with sustained winds of 39-73 mph is foreseen within 36 hours or less, and when sustained winds of 74 or more are expected within 36 hours or less, it’s upgraded to a Hurricane Warning.

Stay safe! You and your family’s (or employee’s) physical safety and health are priority. You can learn about summer storm watches and warnings from the National Weather Service (NWS). The National Oceanic and Atmospheric Administration’s (NOAA)/NWS Storm Prediction Center shares regional weather warnings, and the National Hurricane Center (NHC) tracks tropical storms and hurricanes.


9/1/2021 (Permalink)

Bacteria and viruses can both spread in many ways.

  • Contact transmission occurs when someone picks up germs from an infected surface. Touching your nose, mouth, or eyes after contact with germs on a surface can make you sick. You can also transfer germs from person to person through touch.
  • Sprays or splashes can also transmit infections. Droplets of water caused by coughing or sneezing can carry germs at distances of about 6 feet. If this fluid encounters a person’s eyes, nose, or mouth, it can cause infection
  • Inhalation occurs when someone breaths small particles of germs that are carried by air currents. These tiny particles are called aerosols, and they can travel further than droplets can. Aerosols can spread by coughing or sneezing, but they can also be spread simply by talking or breathing.
  • Sharps injuries can cause infection, if a bloodborne pathogen enters a person through the puncture. The risk of bloodborne transmission is why medical facilities have special sharps containers for disposing of used needles.

Different pathogens may spread in different ways. For instance, some germs may be too big to spread by aerosols, but they can still be transmitted by droplets. Other germs survive longer on surfaces and are thus more readily transmitted through contact. The modes of transmission have less to do with whether a pathogen is a bacteria or virus, and more about the properties of the individual type of germ.

It can take time to learn about how pathogens are spread, too. When the Coronavirus that causes COVID-19 first emerged, experts believed that it was transmitted through droplets alone, and not aerosols, and recommended staying 6 feet apart from the person next to you. As time went on, they learned that the virus seemingly could spread through aerosols. This knowledge changes the recommendations and preventative measures that people should take to avoid contracting the disease. It means that masks, previously thought to be unimportant, are very important. It also means that 6 feet between people is probably not enough, considering that the virus can survive in the air for up to 3 hours.

The transmission of pathogens can happen all sorts of ways. That means that it is important to have a thorough, regular schedule of cleaning and disinfecting.

Our Customers Love Us

7/29/2021 (Permalink)

SERVPRO of Greene County strives to make our customer satisfied on every job we do big or little.  This is just one of the five star reviews our customers have recently given us.  

Mr. Lawson gave us a five star review!    

 After a house fire and tons of water damage, we partnered with our insurance company to begin the restoration. We were advised to choose a contractor and were given several choices for fire and water remediation companies. After an evening of reviewing companies in the area, we found that SERVPRO of Greene County had the best ratings and reviews. After talking with Tommy, the Operations Manager, we learned that this particular SERVPRO not only specialized in fire/water remediation, but was also a general contractor. Choosing this SERVPRO franchise was a no-brainer as it allowed for a more "in-house" experience and helped to minimize the number of people we had to work with. It made everything more convenient. After everything in the house was removed and demo began, I met Justin, the Project Manager. Justin was the all-star throughout the entire restoration. I was always able to reach him when a question or concern came up. If he was busy at the moment, he would always call back quickly. He was extremely professional, very easy to talk to, and was very realistic about every stage of this project. He was very real - meaning that he was very honest and never tried to hide problems that came up. Although he was the project manager, he was quick to help with any work that needed to be done on site and was very respectful to his in-house crew. You could tell that the employees enjoyed working with him. Justin and his crew (specifically Jacob) were quick to take note of any concerns that I had and they even pointed out concerns that they had regarding the house that we hadn't even noticed. When the items that were not destroyed were returned to the house, it was easy to see that SERVPRO had cleaned them and made sure that there was no water or smoke damage. The furniture smells fresh and you would never be able to tell that it had been in a house full of smoke. Overall, I would recommend SERVPRO of Greene County to restore my house again. P.S. Tommy used to be an Army Ranger. So not only is he a veteran, but his attention to detail will surprise you. I have not hired other remediation companies, but I bet that his military experience sets him apart from some of the competition. As this customer says, SERVPRO of Greene County is here to help you in your time of need and knowledgeable to help in everyway you need. Make your first call to SERVPRO of Greene County at 423-638-1104 for all your mitigation and restoration needs.  

Preventing a Fire In Your Business

7/14/2021 (Permalink)

Even though every business is different, commercial fires tend to start for the same reasons. As a business owner, it's important to be aware of these causes, so you can do your best to prevent them. Cooking, of course, is one of the main causes. Kitchen fires in restaurants are the most common source of fire in non-residential or commercial buildings. Mainly because the grease traps or hood system, and exhaust vents for commercial stoves, broilers, and deep fryers are not properly cleaned and maintained on a regular basis as they should be. Electrical and heating malfunctions such as worn electrical cords and faulty wiring are also a major cause of commercial fires. Probably the 3rd top reason for commercial fires is arson. Intentional fire-setting in abandoned buildings, especially in the current economic climate, provides an easy target for fire setters. Don't let these hazards kill or injure firefighters. Take care and maintain your property even if your business is not up and running at the moment. Of course, another reason for commercial fires is smoking. Even in a smoke-free building, you can't watch what your employees or customers do all the time. It only takes one cigarette to start a fire. Improper Storage can also contribute to a fire. Many fires are started when flammable materials are stored too close to a heat source. There are additional risks that may not be covered here. Commercial fire sprinklers can protect all types of businesses from too much fire damage, making them a worthwhile investment in your building and employees' safety.  Call your friends at SERVPRO of Greene County for all your fire and fire safety needs. We are here to help! 

SERVPRO of Greene County Here For You and Our Community

6/23/2021 (Permalink)

SERVPRO crew on Habitat For Humanity Build Day SERVPRO crew on Habitat For Humanity Build Day

SERVPRO of Greene County  is a very active member in our local community.  We have fed lunch to our local Habitat For Humanity builders on several occasions.  We have also helped in Habitat For Humanity build days.  We had an entire SERVPRO of Greene County Build Day!  We were able to help do the siding, facia, and soffit of an entire house along with painting of the storage shed in the back.  We took 14 of our SERVPRO of Greene County Crew out to donate our time for the entire day.  It gives us a nice break from the everyday grind and gives us a chance to work together to make our community a better place to live.  We also try to attend as many of the Habitat For Humanity home dedications that we can.  We are so incredibly proud for the new homeowners on all of their hard work that they put in in being able to achieve such an amazing goal for them and their families.  SERVPRO of Greene County also does a post construction and final cleaning free of charge on all Habitat For Humanity builds in our communities.  SERVPRO of Greene County should be your first choice for all emergency needs because they are there for you just like they are for the communities they live in and service.