Recent Posts

Are You Prepared for a Disaster In Your Business?

4/7/2021 (Permalink)

Those who run their own businesses have a TON on their plate. They’ve got pay roll to worry about, making deadlines, making quarterly numbers – the list goes on. The last thing they need on their plate is a disaster to happen, most times, businesses are drastically underprepared for a disaster to their commercial business. Do you have a contingency plan just in case a pipe bursts or a roof caves in due to a thunderstorm? 

If not, you may want to consider our Emergency Ready Program, or ERP. With an ERP we can identify problem areas, where your water shut off is, and even create a game plan for our team just in case you happen to have a water or fire damage in the future. An ERP can save your company time and money, so give SERVPRO of Greene County a call today to schedule one at 423-638-1104!

Storm Dangers From Standing Flood Waters

3/30/2021 (Permalink)

storm flooded home storm flooded home

Storms and hurricanes devastate different regions every year. Unfortunately, some of the biggest dangers caused by storms can occur after the storm has already passed. In addition to a lack of supplies and road closures, the standing flood water resulting from storms can cause serious health risks. Here are some of the most severe problems floods can bring.

Health Dangers

Standing flood water is teeming with health risks. The CDC has a section detailing all the possible diseases that become more likely in the event of a storm disaster, including Norovirus and the West Nile Virus. Bacterial infections and diseases become a greater possibility because flood water can infect everything it touches. This can include anything from articles of clothing to the toys that children play with. For this reason, it is incredibly important not to drink or eat anything that has been contaminated by standing flood water, and to always wash hands as often as possible- especially before meals. In addition, open wounds pose a far greater risk of becoming infected as a result of storm waters. If possible, keep open wounds out of the water or cover with waterproof bandages. 

Physical Hazards

Disease isn't the only invisible hazard that can exist within standing water. Murky water can conceal dangerous insects or even threatening animals beneath the surface. Much of this depends on the location of the storm, but it's not unheard of for alligators to make use of a new habitat resulting from a storm. In addition, much of the physical damage caused by a storm is still present in the water. This can include broken glass or sharp metal which might be impossible to see before it causes injury. On top of that, storms frequently cause damage to power lines. These can lead to a risk of electrocution in standing water. Flood water itself poses the possibility of causing drowning, whether people are in their cars or trying to swim across.

If you need storm damage repair or water damage cleanup, contact the team at SERVPRO of Greene County today at 423-438-1104.

Why SERVPRO For Your Greene County Fire

3/29/2021 (Permalink)

house fire recent house fire we got called to

A fire in your home can be a very devastating and dangerous experience. After the fire, many people will first react by wanting to clean up their home. Before you decide to cleanup the property yourself, it may be a good idea to first reach out to a fire damage cleanup company like SERVPRO of Greene County. Here are three reasons why you should hire SERVPRO for fire damage cleanup. 

Fire Damage Cleanup Can be Dangerous

The first reason why you should hire a professional for fire damage cleanup is that it can be a very dangerous process to cleanup after a fire. After a fire, the area that is damaged could also have broken glass, sharp objects, and a variety of other hazards. If you are not experienced in this field, these hazards can be hard to identify. When you choose to work with a professional, they will be able to use the tools necessary to safely clear the area of all hazardous debris.

Follow Regulations

Another reason why it can be beneficial to hire a professional for fire damage cleanup is that they will be able to follow regulations. After fire damage your local community may have specific ways of how the cleanup needs to be handled. In many cases, this will prevent you from using your normal trash and dumpster service. Instead, a fire damage cleanup company will be able to follow the proper steps to ensure your home is following any laws governing how the cleanup needs to be handled. 

Able to Restore Many Items

Another advantage of working with a professional for fire damage cleanup is that they can restore many items that you may consider destroyed. The cleanup crew will be able to carefully review all your personal belongings that were damaged by the fire. In many cases, an item that appears to be completely damaged could be full restored. This can include flooring, furniture, appliances, and many other items that could be expensive to replace. 

If you need fire damage repair, storm damage cleanup or an odor cleaning company, contact the team at SERVPRO of Greene County today at 423-638-1104!

Risks of Leaving Smoke Untreated

3/29/2021 (Permalink)

fire damaged house fire damaged house

Fire and smoke damage can wreak havoc to your personal property and structures. A quick reaction can help you minimize the impact of the destruction as some of your household goods can be cleaned and salvaged if treated immediately. You should, therefore, hasten the process of hiring a professional company like SERVPRO of Washington County to help you manage the damage in a correct manner. Conversely, if left untreated, smoke and fire damage can be more devastating in the following ways:

The restoration cost increases

When the treatment process is extended, the damages begin to get worse and more difficult to deal with. If smoke goes untreated for long, the odors become more persistent and more difficult to neutralize. These challenges make the treatment process harder and more time consuming and ultimately more expensive.

Extensive damage

Smoke and ash can mix with water to produce a very corrosive element. If not cleaned quickly, this corrosive substance begins to slowly corrode away walls, floors, ceilings and any other surfaces in your home. Cleaning up quickly with soap and water is not enough. The substance requires proper cleaning with appropriate chemicals to remove it completely in order to contain the damages.

Soot deposits

Neutralizing of soot residual and deposits is an effective first clean up step. If left for long, soot can easily travel and penetrate into other rooms that weren't affected by the fire, staining the wall paint, carpet, furniture, drapes, clothing and any other household items.

Permanent damage

Your property can suffer permanent damage if not treated in a timely manner. Damage begins to set in within hours and prolonged exposure may cause permanent harm to your walls which turns yellow, metal surfaces begins to corrode, clothes stain permanently and wooden furniture which may need refinishing. It also damages the floor which may need replacement.

Following a fire, it is necessary to seek smoke treatment immediately to save yourself from the effects of prolonged exposure to smoke and to make it easier for you to restore your home. In case you suspect some smoke damage in your residence and need smoke or fire cleanup, water damage cleanup, mold damage clean up or storm damage repair contact the team at SERVPRO of Washington County today at 423-434-0046. 

Storm Dangers From Standing Flood Waters

3/24/2021 (Permalink)

Storms and hurricanes devastate different regions every year. Unfortunately, some of the biggest dangers caused by storms can occur after the storm has already passed. In addition to a lack of supplies and road closures, the standing flood water resulting from storms can cause serious health risks. Here are some of the most severe problems floods can bring.

Health Dangers

Standing flood water is teeming with health risks. The CDC has a section detailing all the possible diseases that become more likely in the event of a storm disaster, including Norovirus and the West Nile Virus. Bacterial infections and diseases become a greater possibility because flood water can infect everything it touches. This can include anything from articles of clothing to the toys that children play with. For this reason, it is incredibly important not to drink or eat anything that has been contaminated by standing flood water, and to always wash hands as often as possible- especially before meals. In addition, open wounds pose a far greater risk of becoming infected as a result of storm waters. If possible, keep open wounds out of the water or cover with waterproof bandages. 

Physical Hazards

Disease isn't the only invisible hazard that can exist within standing water. Murky water can conceal dangerous insects or even threatening animals beneath the surface. Much of this depends on the location of the storm, but it's not unheard of for alligators to make use of a new habitat resulting from a storm. In addition, much of the physical damage caused by a storm is still present in the water. This can include broken glass or sharp metal which might be impossible to see before it causes injury. On top of that, storms frequently cause damage to power lines. These can lead to a risk of electrocution in standing water. Flood water itself poses the possibility of causing drowning, whether people are in their cars or trying to swim across.

If you need storm damage repair or water damage cleanup, contact the team at SERVPRO of Greene County today at 423-438-1104.

Commercial Fire Restoration

3/18/2021 (Permalink)

Commercial Fire Commercial Fire

Commercial fire damage resulting from a utility room fire or electrical fire can lead to massive losses for business owners. Your commercial property is left in a complete mess due to smoke damage, soot damage, or water damage when there are no fire suppression and fire restoration systems. It takes a lot of time to complete the fire damage restoration process, and this affects business activities in a negative way. It is advisable to restore your business premises as soon as possible after a utility room fire or an electrical fire using the services of professional firefighters.

Commercial fire damage can be minimized by restoration professionals that use specialized equipment such as a fire truck, a fire hose, and the fire sprinkler system. The only way a firefighter can prevent further damage is by beginning the fire restoration process within the first few hours. The fire suppression process involves the use of specialized in fire damage restoration equipment like a fire hose and a fire truck. Professional firefighters should use the right process when restoring soot damage, smoke damage, and fire damage. Commercial fire damage restoration involves the following steps.

Emergency Response

Professional contractors have hotlines that clients can call when faced with utility room fire or electrical fire. The fire suppression process involving the use of a fire hose and a fire truck should begin within the first 90 minutes. The entire restoration process after a utility room fire or an electrical fire should be carried out by certified firefighter using recommended equipment like a fire sprinkler system. The contractors arrive at the scene with all the fire suppression equipment such as firefighter engines, a fire hose, a fire truck, a fire sprinkler system, and a fully stocked fleet of vans.

Detailed Fire Damage Assessment

This stage involves assessing the commercial fire damage by finding out the structural integrity of the business premises and the condition of belongings. After assessing the entire building for soot damage, smoke damage, water damage, and general fire damage, the firefighter must prepare a quote for the entire process. Inspection enables the contractor to identify the source of the fire, the type of fire, and the level of soot damage. The contractors present the cost estimates to the insurance agent or the property owner.

Ensuring Property Security

The restoration company has the responsibility of securing the property of their client during the restoration process. Some thieves may take advantage of the confusion during a fire incident to steal the owner’s property, and that is why contractors must put in place the necessary security measures to ensure that all the materials and items in the building are well secured. Apart from the commercial fire damage, it is important to ensure that there are no further losses through theft. The property is normally left vulnerable because the fire compromises the strength of doors, walls, roofs, and windows. The premises must be well secured during the entire process to prevent all incidences of theft.

Water Damage Remediation

Water damage can occur during the firefighting process because the fire sprinkler system and other firefighting systems end up leaving a lot of water in the building. The sprinkler systems leave the building wet and flooded. The contractor must remove the water from the building and ensure that it remains dry. This can be achieved using various drying and dehumidifying techniques.

Smoke and Soot Removal

Soot and smoke cleanup is a very important process during fire restoration. The process involves removing soot and smoke from surfaces of the property, furniture, and personal belongings. It is possible to mitigate soot damage and smoke damage using specialized equipment like the fire sprinkler system. There should be complete cleaning and sanitization to ensure that there are no traces of soot or smoke odor.

Property Restoration

There must be some repairs and reconstruction in a fire damage recovery process to guarantee complete restoration. Some of the reconstruction processes may include painting of walls, repairing baseboards and ceilings, plumbing repairs, and wall reconstruction. Soot damage and smoke damage can be restored through painting. Fire restoration may also involve replacement of the flooring and the titles.

Call SERVPRO of Greene County at 423-638-1104 today for all your commercial fire restoration needs. We will make it "Like it never even happened." 

Happy Customers For Life

3/17/2021 (Permalink)

This is a recent letter a customer wrote to our corporate office about the work we did for them:

March 11, 2021

Dear Mr. Isaacson:

 My wife and I recently suffered a very damaging water leak in our two-story house. The leak occurred from the main living space on the second floor and was flowing for15-20 minutes before it was detected. The damage was extensive.

 Cutting off the flow was no problem, and I had a wet vac handy, so I went to work. But I also realized I was going to need serious help and SERVPRO quickly came to mind. With my vacuum in one hand and my phone in the other I called SERVPRO of Greene County.

Within one hour a local representative, Tommy Leonard was at my house. His very quick response and calm demeanor really had a positive effect - we knew we had a lot of work ahead of us but he assured us that it could all be fixed.

Two hours later a crew of six showed up and went to work. I was amazed at how little conversation there was - each one appeared to know exactly what to do. Both floors of the house were attacked simultaneously and aggressively but also with great care our furniture, my classic Jeep, and unaffected areas. The damage was far more extensive than we had even imagined, but they knew where to look and what actions were required. After six hours we looked at our home in disbelief but at the same time we knew that it was all necessary. For several more days SERVPRO employees were at our house, monitoring mitigation efforts and conducting follow up inspections. Each one was courteous and respectful.

After the mitigation period of several days we began the rebuilding process and one contractor remarked at how competent the SERVPRO crew had been. The damage done during mitigation (removing baseboards, cutting inspection holes in the ceiling, floor removal and ceiling removal) was done carefully and with consideration of ease and cost of repair.

My insurance company steered me toward a local contractor which has led to unacceptable delays in repair work. I regret that my adjuster didn't explain my option of having SERVPRO coordinate the repair work, as I am sure some if not all of the repairs would have been made by now. Lessons learned.

In closing, I want to thank you, the owner of the  Greene County franchise, and all the employees of SERVPRO who provided an exceptional level of service.

We strive to give our customers the best service in the industry!

HVAC Maintenance for your Apartment Complex

3/17/2021 (Permalink)

Engaging a professional HVAC company to do maintenance on your apartment complex HVAC systems at regular intervals throughout the year will ensure that all the heating and cooling units on your property are running as efficiently as possible. Inspection and cleaning of the wiring and mechanisms of all your HVAC units will be completed during a professional service call, and a professional will have the specialized training and experience necessary to do this type of job correctly. The comfort of all interiors and the energy efficiency of the buildings themselves are important to you as the owner, and your tenants, too. 

It’s important to ensure that the upkeep that is necessary to prolong the life and efficiency of all the HVAC units in your apartment complex gets done, and done right, and some tasks you can actually complete yourself monthly and seasonally in between your scheduled maintenance call from your professional. These tasks can be:

  • Make sure to use high-efficiency, pleated filters when you are replacing them. Filters of this type contain an electrostatic charge that works like a magnet to attract particles, such as dust or those that carry bacteria. Air filters need to be replaced in every unit, every 90 days
  • Ensure that your landscaping company doesn’t allow grass to shower on top of any exterior units on the grounds while they are cutting your lawn areas so that you can be sure that your HVAC units stay free of grass clippings as well as leaves and pollen
  • Keep at least two feet of space clear around all outdoor heating and cooling units
  • Inspect refrigerant lines monthly
  • In Summer, turn off the water to the furnace humidifier
  • Replace the humidifier filter and turn on the water ahead of the Fall season
  • Replace your carbon monoxide detector batteries regularly
  • Ensure outdoor AC units are on level, firm, and dry ground
  • Clean AC condensate drains with bleach/water mixture on a routine basis

Your professional maintenance company can check all your apartment complex ductwork periodically, too, and this will ensure that everything is sealed properly and ready for your scheduled tune-ups on your apartment complex HVAC systems.

At SERVPRO of Green County, we make sure we maintain all the training and skill sets that are required for taking care of your HVAC system, and we also handle cleanup projects both large and small. We handle fire damage, water damage, and mold remediation, and we can get your home or business Certified: SERVPRO Cleaned!

Steps to Take In Case of An Appliance Leaks

3/17/2021 (Permalink)

dishwasher leaking dishwasher leaking

Have you ever come home to water pooling on your floor under your sink or by your refrigerator? You may have panicked. Immediate steps to take after a water leak aren’t really common knowledge, so it’s important to educate yourself beforehand so you know what to do if an appliance leaks on you! 

  1. After you’ve discovered a water leak, shut off the water to that appliance.

Depending on when you’ve caught the leak, you may be able to avoid the costliest damage. However, it’s always better to be safe than sorry. After identifying a leak, shut off water flow to that appliance so that you can find its source.

  1. Unplug nearby electronics.

Any electronics near the leak should also be unplugged and shut off. If the water from the leak appears excessive, turn off the circuit breaker to your home. Give your local electrician a call as well as the restoration professionals to assess the damage and how to proceed. Your safety is paramount.

  1. Note where the water appears to be coming from.

Appliance water leaks often can be categorized into three common problems: a drain line leak, a supply line leak, or a burst pipe. A drain line leak stems from a leaky drain that isn’t properly working. This may be fast or slow and can result in bacteria in the line. On the other hand, a supply line leak stems from leaks in your water supply piping that brings water to your appliance.

  1. Take pictures for insurance claims. 

Especially if extensive damage has occurred, take pictures of the leak and the subsequent water damage to file an insurance claim with. It’s important that you do this before cleaning up any of the mess so that you have accurate documentation of the leak.

  1. Call the professionals. 

While there are ways you can attempt to identify the leak type and resolve it yourself, it’s always a smart investment to call the local plumbing professionals to assess the leak and fix it. If there is damage that needs to be cleaned up, you’ll probably need to contact your local restoration company, too.

If you’re dealing with the aftermath of an appliance water leak in your home, give SERVPRO of Greene County a call at 423-638-1104. We’re available 24/7 and have IICRC technicians trained and equipped to handle water damage, fire damage, storm damage, mold, and other disasters

Time Is Not On Your Side When It Comes To A Leak

1/28/2021 (Permalink)

When it comes to water damage in your home time is not on your side.  In most cases the longer the water remains an issue the more at risk your home is for water damage.  Water damage can turn into mold within a few days, especially in warm environments.  Water damage is much easier and less expensive to mitigate before mold starts to grow.

Within a few minutes to a few hours, the water damage starts to spread and can damage flooring, furniture, and other items near the water.  Flooring can start to warp and lift, cloth furniture absorbs the water making it hard to extract, wooden furniture begins to swell, leather fades and stains the flooring, and the moisture/humidity mixes with normal household odors and you now have a stinky house.

 The longer you leave the water damage untreated the more damage your home is at risk for.  Eventually, the flooring and subflooring will be so warped it will not be repairable, if the water is affecting your walls the paint can begin to blister and the drywall will mold, and if left long enough the structural wood will begin to swell, warp, and split apart.  DO NOT let water damage get to this point in your home.  This will take time to fix and you will be displaced from your home.

SERVPRO of Greene County has made its name by performing cleanup and restoration work after water damage. Using advanced extraction techniques, our technicians have the expertise, training, and IICRC certifications to help clear away water and mitigate loss.  As part of a national franchise, we have access to national resources that ensure our technicians are equipped with the best possible equipment, including inject dry systems as well as truck-mounted extractors and desiccant humidifiers. If you notice or suspect water damage, Call SERVPRO of Greene County at 423-638-1104 immediately for an expert assessment. We can make it "Like it never even happened.”